Company policy

Activities of “HAYAT GROUP” LLC in the field of quality:

• Providing quality services complying requirements of standards in the field of sale and service of heavy road construction and agricultural machinery;
• Provision of quality services complying the requirements of standards in the field of construction and installation of buildings and facilities;
• Providing quality services that meet the needs of customers in the field of sale and servicing of heavy road construction and agricultural machinery and ensuring customer satisfaction during services;
• Providing quality services that meet the needs of customers in the field of construction and installation of buildings and facilities and ensuring customer satisfaction during services;
• Continuous improvement of the Quality management system in force in the company in accordance with the requirements of international standards ISO 9001:2015 “Quality Management System”, ISO 14001:2015 “Environmental Management System”, ISO 45001:2018 “Occupational Health and Safety Management System”;
• Increasing the efficiency of the company’s business processes and, as a result, improving their quality and services quality;
• Analyzing the up-to-dateness of the quality policy;
• Implementation of the financial indicators’ system reflecting the company’s activity;
• Continuous improvement of proficiency level and professional qualifications of all employees of the company;
• Responsible approach of company’s each employee to the quality and improvement of work method;
• Compliance of the quality policy with the goals of the company;
• Informing all employees about the quality policy of the company.

Commitments of “HAYAT GROUP” LLC regarding the scope of the quality management system:

• Improving services, increasing and upgrade of their quality;
• Application of services and development of quality control methods;
• Timely implementation of required measures related to changes in the legislation and making appropriate amendments in documentation;
• The use of technical innovations and leading technologies that help to increase the efficiency and quality of business processes, as well as of preparation of services;
• Ensuring health and safety in workplace and working conditions in order to prevent work-related injuries and illnesses;
• Eliminating hazards, reducing health and technical safety risks;
• Environmental protection, including pollution prevention and fulfillment of other specific obligations from the point of view of the company’s context;
• Continuous study and improvement of the company’s current and potential needs in the field of activity.

Commitments to our customers, partners and society in the field of quality:

• Educating the population, customers and our partners in the company’s field of activity, throughout analyze of their needs and presenting proposals based on those needs;
• Responding promptly to the questions of the public, customers and partners regarding our services, organizing utilization of our services by them and resolving arising challenges/issues in a timely manner;
• Ensuring compliance of our services with the established requirements.